Automotive Live Chat Best Practices: The Average Chat Participant
by Justin Braun
What if you could spot engaged and ready-to-buy shoppers as they browse your dealership website in real-time? How would that transform your Internet Business?
More and more auto dealers are finding automotive live chat to be one of the most valuable assets to their dealership’s Internet business. Dealers using full service, managed chat solutions tend to experience the largest boost in leads generated from their websites. On the other hand, many dealers believe that their BDC and Sales staff are the most qualified individuals to handle their dealership chat.
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When And Why to Time Social Media Posts: Facebook
by Andrew Wells

How can an auto dealer, stressed out from poor sales figures, turn Facebook fans into leads? Apart from geo-targeting posts, timing plays a vital role in using Social Media to effectively market your dealership.
Social media platforms like Facebook, Twitter, Tumblr and YouTube have enabled customers and companies to communicate with each other clearly, publicly and in a timely manner. Dealerships finding success with social media lead generation and public relations efforts engage their audience with relevant content and provide shoppers information to help make purchasing decisions easier.
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How Auto Dealers Can Use Twitter To Increase Leads
by Stephen Jackson

By now, almost everyone has heard of the social media dynamo called
Twitter, but car dealers are still hesitant to throw their 140 cents in. An intensive tweeting regiment is uncommon in this industry, most likely because dealers are not convinced that simply squawking their thoughts can lead to a boost in sales. And, they’re right. Using this platform effectively requires
creative thinking along with
a deep understand of both the twitter audience and how the social media tool is used.
Last week, we offered a quick guide for dealers on how to use Facebook to effectively localize their news posts. Here are a few easy tips to use Twitter to your advantage.
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Top Auto Industry Blogs and News for Auto Dealers: Jan 19-25
by Stephen Jackson

The
ActivEngage Social Media Team is excited to provide a
new service for the auto dealer on the go: the Weekly Blog Roundup! Every day, we monitor the latest trends in inbound marketing, as well as blogs about the auto industry. We’ll save you the trouble of scouring the web on your own by sharing the top 10 most outstanding automotive stories and opinions of the week
right here! The week of January 23rd, 2012, heralds optimism and continued growth for the rest of the year. The blogs and articles below represent some of the finest indications of a
recovering economy, as well as some great marketing tips, upcoming events – and a few laughs as well:
10.) Joe Webb – “How To Catch An Internet Shopper”
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