October 18th, 2011

On Saturday, October 22, members of the ActivEngage team will participate in the Wiggle Waggle Pet Walk benefiting the SPCA of Central Florida.

As the automotive industry’s most trusted live chat service provider, ActivEngage strives to be not only best-in-class but also best-in-community.  We understand that it may seem a little odd that a B2B live chat vendor would want to back a cause whose beneficiaries aren’t directly involved in automobile purchases (though we do get the occasional pet chatting in).  Still, exercising our commitment to social responsibility benefits both the community and our employees.

October 4th, 2011

ActivEngage®, the most trusted brand in automotive live chat, recently announced the launch of ActivConnect 2.0 interactive website toolbar. The ActivConnect toolbar sits at the bottom of an automotive dealer’s website, remaining in place during scrolling on all site pages, and instantly connects online shoppers with the dealer’s social media, without leaving the dealership website. ActivConnect 2.0 now also tracks, analyzes and reports on all visitors’ interaction with the toolbar. The update effectively allows dealerships to understand and interpret social customers’ behavior to create more customized and targeted digital marketing communications.

September 22nd, 2011

ActivEngage®, the automotive industry’s premium live chat and real-time business intelligence solution for dealerships, today announced the release of a new, ground-breaking live chat offering: ActivInvite™. ActivInvite results from a strategic relationship that began in June of 2011 between ActivEngage and LiveFaceOnWeb.com, the industry leader in animated website greeter and spokesperson technology. Combining ActivEngage’s proactive chat invitations with LiveFaceOnWeb virtual spokespersons, ActivInvite significantly benefits automotive dealer clients by enhancing the level of website visitor engagement.

June 24th, 2011

ActivEngage, the automotive industry’s premium live chat with business intelligence for dealer websites, recently announced that General Motors has approved the company as an iMR (inMarketRetail) Match eligible turnkey vendor for dealership live chat. All GM dealers who are a part of this program can now use iMR funds for ActivEngage live chat services. This includes over 4,000 participating dealers across the nation who can benefit from live chat by accessing these GM funds to help pay for the monthly service. ActivEngage is the only live chat vendor who is approved by General Motors for the iMR Match eligible turnkey program.